Welcome to Salsa Silver Jewellery!

• PAYMENT

Salsa Silver Jewellery accepts payment by the following credit and debit cards in store and on our website at salsasilver.co.uk Visa, MasterCard, Maestro, Visa Electron. Payment by PayPal is accepted online, at our website only. If you wish to change or add to your order you can do so by visiting our store or calling the store 01606 889512. Any changes however could delay the full order so please check when amending your order by asking a member of staff. If you wish to cancel an order please visit our store or call our store to arrange a refund or exchange. Please refer to our Returns.

• ACCEPTANCE OF ORDER

For orders placed in store a receipt will be provided at the point of sale. For orders placed online, you will receive an e-mail order acknowledgement. It is important that your correct e-mail address is provided at the time of purchase. Salsa Silver Jewellery accepts your order at the time full payment is made.

• DESCRIPTIONS

At the time of publication on our website, all product descriptions are believed accurate. Errors and omissions excepted. Representations of colours are approximate only due to the limitations of the photographic, reproduction and printing process. There may therefore be a difference between the actual product and photographs of it on our website. All measurements and weights are approximate. Whilst we endeavour to maintain advertised products we reserve the right to change them and to discontinue particular products as we consider necessary. This will not affect any orders that have already been accepted.

• PRICES

The price of your product is that applicable at the time of purchase. Prices are inclusive of vat at the rate applicable at the time of purchase. Previously viewed prices via cookies on your computer will not be honoured and requests to do so will be refused. Sale prices are available only while stocks last.Your right to cancel under Distance Selling

• RIGHT TO CANCEL

Where you purchase a product or a number of products together from our website you have a right to cancel this contract within 14 calendar days after the date on which the product(s) was (were) collected by you in store or delivered to you.
Where multiple items form part of the same order but have been delivered separately, your right to cancel starts 14 calendar days after the date on which the last product(s) was (were) collected by you in store or delivered to you.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). Email: info@salsasilver.co.uk.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. This right does not apply to any bespoke product(s), to any product(s) which have been altered, to any product(s) which cannot be returned for hygiene reasons such earrings, or to any products you purchase in store.

• EFFECTS OF CANCELLATION

In order to receive a full refund, all we ask is that you return the product(s) in perfect condition and in the same packaging as when we delivered them to you. We withhold reimbursement until we have received the product(s) back. We will refund you without undue delay, and not later than 30 days from the day you return any products supplied or provide us with evidence that you have returned them. The refund will be processed to the original form of payment used for the initial transaction.
You will be responsible for any postage or other costs incurred in returning the product(s) to us, except where goods might have been delivered to you in error or where the product is faulty or not as described. If your order comprises of multiple items, you can cancel and return any of the items individually or in combination.
Traditional Gift Voucher
Traditional gift voucher can be purchased in store.
Using your Traditional Gift Voucher
UK (Sterling)
Gift cards can be used as full or part payment for any goods purchased from our store. Not for online use
To spend in store please present your gift voucher at the till point.